At Revneo, we are concerned about your privacy.At the center of our operations is safeguarding sensitive information. This privacy policy explains how we collect, use, share and protect information when you interact with our services, website and solutions.

1. Information We Collect

The following kinds of data may be gathered by us when you use Revneo’s platforms and services:

• Personal Information: Name, email address, phone number practice details and other contact information shared voluntarily.
  
• Professional Information: Provider credentials, enrollment details and documentation required for billing, credentialing or compliance services.
  
• Financial Information: Payment details, fee schedules and relevant financial data necessary for revenue cycle management.
  
• Technical Information: IP address, device details and browsing activity on our website for security and analytics.
  
• Patient Information (as applicable): Only when provided by healthcare providers for billing or RCM purposes handled with strict confidentiality and in compliance with applicable healthcare regulations.
  

2. How We Use Your Information

Revneo uses collected information for:

• Delivering medical billing, credentialing, digital marketing and other practice management services.
  
• Interacting with customers about resources, support, and upgrades
• Improving user experience and website performance.
• Fulfilling regulatory, audit and compliance requirements.
• Meeting compliance, audit and regulatory obligations.
  

3. Sharing of Information

We do not sell or rent your information. However we may share information with:

• Authorized third party vendors or partners who support our billing, IT or compliance operations.
  
• Regulatory bodies as required by law or for audits and compliance checks.
  
• Practice staff or providers (with authorization) to coordinate billing and revenue cycle activities.
  

4. Data Security

We implement administrative, technical and physical safeguards to protect sensitive data. Our systems are designed to minimize risks of unauthorized access, loss, misuse or disclosure. Security measures include:

• Encrypted communication channels.
  
• Secure cloud storage and backup systems.
  
• Continuous monitoring and threat detection.
  
• Limited access protocols for sensitive records.
  

5. Your Rights

As a client you have the right to:

• Request access to the information we hold about you.
  
• Ask for corrections or updates to inaccurate information.
  
• Limit or withdraw consent for certain data uses (where applicable).
  
• Request deletion of personal information subject to legal or contractual obligations.
  

6. Retention of Data

We retain information only as long as necessary to provide services meet contractual obligations and comply with legal requirements. Data that is no longer needed is safely stored or discarded.

7. Third-Party Websites

On this website, you may find links to other websites. These external websites’ privacy policies and content are outside Revneo’s control.Before disclosing any personal information, we advise reading their privacy policies.

8. Updates to This Policy

We may update this privacy policy periodically to reflect industry, regulatory or service changes.

9. Contact Us

Please get in touch with us if you have any queries concerning our data practices or our privacy statement:

Phone: 404-474-1474
Email: info@revneo.org
Address: 3235 Satellite Blvd, Duluth, GA 30096